Rolls-Royce expands CorporateCare Enhanced with no hourly rate rise

Rolls-Royce is adding coverage for minor foreign-object damage, life-limited parts and parts return shipping to its CorporateCare Enhanced business-jet engine maintenance program — without raising the hourly rate customers pay. The company announced the changes at NBAA-BACE 2026 in Las Vegas.

CorporateCare Enhanced bills customers by the hours they fly, spreading covered engine maintenance costs over time instead of concentrating them into large invoices when shop work occurs. The new terms cut the out-of-pocket expenses that previously sat outside the program.

Lindsey Gillen, Rolls-Royce's Vice President of Sales and Marketing for Business Aviation, said the changes grew out of customer feedback about uncovered costs and the time and expense of shipping parts back to Rolls-Royce.

"Our customers told us where we could make CorporateCare Enhanced even more valuable, and we listened," she said. "We took that feedback into our business and turned it into meaningful additional coverage and simpler support. These enhancements address real operational needs, from unexpected minor damage to everyday maintenance and logistics."

What does the new coverage include?

The additions fall into several categories:

• Minor foreign-object damage that does not require immediate engine or nacelle removal and can be repaired on-wing or near-wing. Major FOD remains excluded and continues to go through insurance.
• Life-limited parts for eligible Pearl engine customers, covered when parts reach their prescribed time limits.
• Engineering assessments and paperwork for certain damage, even when the damage itself is not covered. Cases involving negligence remain excluded.
• Nacelle component painting after repair, handled through Rolls-Royce authorized service centers rather than at the vendor.
• Return shipping for line-replaceable unit cores, with prepaid labels under development.

Gillen cited a lightning strike as an example. Previously, enrolled customers could still receive a separate bill for the engineering review and paperwork needed to assess the damage. That work is now covered.

The painting change addresses a practical mismatch. Under the previous arrangement, components were painted at the vendor before return, and the finish did not always match the aircraft.

"What we found through doing this is Matterhorn White is not always the same Matterhorn White," Gillen said. Rolls-Royce will cover the standard white finish; customers pay the difference for custom colors or designs.

On core returns, Gillen compared the planned prepaid-label process to returning an Amazon purchase — removed components that must be sent back after a replacement arrives will no longer burden the operator with logistics cost.

Where the Pearl family fits

The Pearl family powers Bombardier's Global 5500 and 6500 and Gulfstream's G700 and G800, with the Pearl 10X in development for Dassault's Falcon 10X. The life-limited-parts coverage applies to eligible Pearl customers, tying the program's economics to the fastest-growing part of Rolls-Royce's business-aviation engine portfolio.

Capacity behind the contract

Coverage terms mean little without parts and spare engines. Gillen said Rolls-Royce has invested more than $1 billion in its service network, including lease engines, spare parts, repair facilities and teams that work on engines while they remain on the aircraft.

The company reviews upcoming shop visits to check whether it holds enough lease engines for customers whose own engines undergo maintenance. When more are needed, it obtains new engines for models still in production or buys used engines, she said.

Rolls-Royce operates 10 CorporateCare parts stores worldwide and uses software to review inventory and demand weekly. Gillen said the company achieves about 97% effectiveness in having the right part at the right store.

The company also applies machine learning to engine health data. The Pearl platform's engine vibration health monitoring unit provides continuous data, giving Rolls-Royce more information to assess than the snapshots collected at selected points during a flight.

What does this change for operators?

The answer, in Gillen's framing, is out-of-pocket cost and downtime. Coverage for minor FOD, assessments and logistics removes a class of small bills that hourly-rate programs were not designed to absorb, while the parts network and health monitoring aim to keep aircraft in service.

"Our focus is on aircraft availability for our customers," she said. What Rolls-Royce has not quantified is the value of the added coverage per enrolled aircraft, or how major-FOD claims routed through insurers will interact with rising premiums — the exclusions define the program's limits as much as the additions define its reach.